Floor housekeeping services blunder thru to keep the bottles and ash trays off the floor (tripped on them twice) Sand HIll Cafe consistently short staffed with long seating waits when one can look in and see the empty tables they can't fill due to do no wait staff. Sierra in Valet rude and uncommunicative the day there was a problem which was clearly due to staffing shortage. However, past three months overall hospitality is awful. I visit frequently and consider the play to be fair.